Backup System

Q:How long can the optional backup system of the ULT Freezers last?

A:

The holding time of the backup system depends on the user's supply of CO2/LN2

The consumption rate is 3-5 kg/h. Theoretically, the more abundant the CO2/LN2 supply is, the longer the system will last.

ULT Freezer

Q:How to choose a medical refrigerator? 

A:

Temperature

8~20℃

2~8℃

-25℃

-30~-40℃

≤-60℃

-80℃

≤-150℃

Item classification

Medicine

Reagent

Specimen

Culture medium

Medicine

Vaccine

Reagent

Red blood cell (2~6℃)

Poliomyelitis vaccine

Enzyme

Protein

Plasma

Pharmaceutical ingredients

Pharmaceutical ingredients

Tuna

High-end food ingredients

Blood

Urine

Serum

Blood clot

Liquid samples stored for future RNA   and DNA extraction

Frozen red blood cell

Samples with unidentified future use

Cell samples

Recommended product

Pharmaceutical cool refrigerator

Pharmaceutical refrigerator

-25℃ series

-30/-40℃ series

-60℃ series

-86℃ series

-150℃ series

Liquid nitrogen container


Q:Is stainless steel tank optional for ULT freezers?

A:Stainless steel tank is optional for all ULT models.


Q:Is the printer optional for ULT freezers?

A:A printer is optional for all ULT models. However, it is not recommended to actively promote it to the users.


Q:Do ULT freezers have an adjustable tray? 

A:An adjustable tray is available as an accessory, used to place samples and other items when accessing the freezer for user convenience.


 Q:Do ULT freezers have a factory inspection report?

 A:Each freezer comes with a test report when leaving the factory.


Q:What are HC Refrigerants? How are refrigerants classified?

A:Depending on the extent to which freon destroys the atmospheric ozone layer, the refrigerants are generally classified into CFC, HCFC, HFC, and HC.

● CFC- Chlorofluorocarbon. It has been banned worldwide as a public nuisance. It contains chlorine and no hydrogen and damages the ozone layer seriously;

For example: R11 (fluor trichloromethane), R12 (difluoro dichloromethane), R13 (Trichlorofluoromethane), and R14 (carbon tetrafluoride), etc.


● HCFC- Hydrochlorofluorocarbon. It has been banned in developed countries and China as a transitional substance with low public nuisance. It contains chlorine and hydrogen.

For example: R22 (difluorochloromethane), R123 (Dichlorotrifluoroethane), R124 (Chlorotetrafluoroethane), and R142b (Chlorodifluoroethane), etc.


● HFC- hydrofluorocarbon. It has been officially banned by developed countries, such as the EU and Australia, in 2020. It is chlorine-free and pollution-free and can be used as an alternative refrigerant, but it contributes significantly to the greenhouse effect.

For example: R134a (tetrafluoromethane), R125 (pentafluoro ethane), R32 (difluoromethane), R23 (trifluoro methane), R116 (hexafluoroethane), R143a (trifluoroethane), R404A (a mixed refrigerant made up of 44% R125 + 4% R134A + 52% 143A), R508B (a mixed refrigerant made up of 46% R23 + 54% R116), R410A (a mixed refrigerant made up of 50% R32 + 50% R125), and R245fa (perfluoro propane), etc.


● HC - hydrocarbon. It is widely used and promoted by the EU, the US, Australia, and China as a pollution-free product of nature. It is chlorine-free and fluoride-free. As an alternative refrigerant, it contributes little (almost 0) to the greenhouse effect.

For example: R600a (iso-butane), R290 (propane), R170 (ethane), R1150 (ethylene), and R50 (methane), etc.


Q:How can an ULT Freezer with a large volume enter through a door opening?

A:

● For ULT freezers of 728/828/959L and above, the minimum door size shall be 890mm. 

● The DW-86L578 can pass through an 830mm door after removing the handle. 

● The DW-86L338J/388J can pass through a 750mm door.


Q:How much does an ULT Freezer weigh when it is fully loaded?

A:Generally, it is the net weight of the freezer plus the weight of the fully-loaded samples:

The weight of a 5*5 cryogenic rack is considered to be 17kg:

The weight calculation of the freezer shall refer to the number of cryogenic racks installed for each model as shown in the product catalogue:


Q:How to query the official website screenshot of the Energy Star Certification?

A:Website: https://www.energystar.gov/products/spec?s=mega


Q:What are the differences between the various external interfaces?

A:

● About RS232 interface:

It is used to monitor the running state of the freezer remotely. It sends digital signals within a transmission distance of 20 meters and allows one-to-one communication only. It has been gradually replaced by RS485.


● About RS485 interface

It is used to monitor the running state of the freezer remotely. It sends digital signals within a transmission distance of up to one thousand meters and allows one-to-many communication. Haier makes this kind of interface available.


● About 4-20mA interface:

It can only be used to monitor the freezer temperature via analog signals. It is mostly used in the early old models of Thermo.


● About Dry contacts interface:

It can only be used to provide a switching signal for alarm, achieving a connected or disconnected state in case of any alarm. Haier makes this kind of interface available.


● About Ethernet interface

It is used to monitor the running state of the freezer remotely via digital signal and is mostly used in PHCBI.


Q:How to replace the battery for an ULT Freezer?

A:The batteries of our ULT freezers all provide a 12V power supply:

● The BP/T, S/ST series uses lithium batteries. 

● Other series use lead-acid batteries.


Q:How can an ULT Freezer be fixed in a specific position?

A:In addition to 4 universal casters, each ULT freezer is provided with 2 fixed feet.


Q:What  is the difference between the IoT module and the cold chain module of ULT Freezers?

A:

● IoT module (blue): It must be used together with the ULT freezers. As it has no independent temperature probe, it cannot work alone. 

● Cold chain module (white): It has an independent temperature probe. It can be used together with the ULT freezers and monitor all refrigerators including the rivals’ refrigerators.


Q:What's the warranty of ULT and Biomedical Freezers?

A:3 years for the complete machine and 5 years for the compressor

1
×
×

Get in Touch

Product Request
Customer Support
*Please select a type
*Please Choose Product
Title
*Name
Position
*Facility / Company / Institution
*Region
*Country
State
*City
Phone
*Email Address
*Request in details
*Verification Code
Verification Code
*Please select a type
*Please Choose Product
Title
*Name
Position
*Facility / Company / Institution
*Region
*Country
State
*City
Phone
*Email Address
*Equipment Model
*Serial Number
*Purchase date
*Installation date
*Where you bought the unit from
*Request in details
*Verification Code
Verification Code
Upload Attachments or Images