Backup System

Q:How long can the optional backup system of the ULT Freezers last?

A:

The holding time of the backup system depends on the user's supply of CO2/LN2

The consumption rate is 3-5 kg/h. Theoretically, the more abundant the CO2/LN2 supply is, the longer the system will last.

ULT Freezer

Q:How to choose a medical refrigerator? 

A:

Temperature

8~20℃

2~8℃

-25℃

-30~-40℃

≤-60℃

-80℃

≤-150℃

Item classification

Medicine

Reagent

Specimen

Culture medium

…

Medicine

Vaccine

Reagent

Red blood cell (2~6℃)

…

Poliomyelitis vaccine

Enzyme

Protein

…

Plasma

Pharmaceutical ingredients

…

Pharmaceutical ingredients

Tuna

High-end food ingredients

…

Blood

Urine

Serum

Blood clot

Liquid samples stored for future RNA   and DNA extraction

Frozen red blood cell

…

Samples with unidentified future use

Cell samples

…

Recommended product

Pharmaceutical cool refrigerator

Pharmaceutical refrigerator

-25℃ series

-30/-40℃ series

-60℃ series

-86℃ series

-150℃ series

Liquid nitrogen container


Q:Is stainless steel tank optional for ULT freezers?

A:Stainless steel tank is optional for all ULT models.


Q:Is the printer optional for ULT freezers?

A:A printer is optional for all ULT models. However, it is not recommended to actively promote it to the users.


Q:Do ULT freezers have an adjustable tray? 

A:An adjustable tray is available as an accessory, used to place samples and other items when accessing the freezer for user convenience.


 Q:Do ULT freezers have a factory inspection report?

 A:Each freezer comes with a test report when leaving the factory.


Q:What are HC Refrigerants? How are refrigerants classified?

A:Depending on the extent to which freon destroys the atmospheric ozone layer, the refrigerants are generally classified into CFC, HCFC, HFC, and HC.

● CFC- Chlorofluorocarbon. It has been banned worldwide as a public nuisance. It contains chlorine and no hydrogen and damages the ozone layer seriously;

For example: R11 (fluor trichloromethane), R12 (difluoro dichloromethane), R13 (Trichlorofluoromethane), and R14 (carbon tetrafluoride), etc.


● HCFC- Hydrochlorofluorocarbon. It has been banned in developed countries and China as a transitional substance with low public nuisance. It contains chlorine and hydrogen.

For example: R22 (difluorochloromethane), R123 (Dichlorotrifluoroethane), R124 (Chlorotetrafluoroethane), and R142b (Chlorodifluoroethane), etc.


● HFC- hydrofluorocarbon. It has been officially banned by developed countries, such as the EU and Australia, in 2020. It is chlorine-free and pollution-free and can be used as an alternative refrigerant, but it contributes significantly to the greenhouse effect.

For example: R134a (tetrafluoromethane), R125 (pentafluoro ethane), R32 (difluoromethane), R23 (trifluoro methane), R116 (hexafluoroethane), R143a (trifluoroethane), R404A (a mixed refrigerant made up of 44% R125 + 4% R134A + 52% 143A), R508B (a mixed refrigerant made up of 46% R23 + 54% R116), R410A (a mixed refrigerant made up of 50% R32 + 50% R125), and R245fa (perfluoro propane), etc.


● HC - hydrocarbon. It is widely used and promoted by the EU, the US, Australia, and China as a pollution-free product of nature. It is chlorine-free and fluoride-free. As an alternative refrigerant, it contributes little (almost 0) to the greenhouse effect.

For example: R600a (iso-butane), R290 (propane), R170 (ethane), R1150 (ethylene), and R50 (methane), etc.


Q:How can an ULT Freezer with a large volume enter through a door opening?

A:

● For ULT freezers of 728/828/959L and above, the minimum door size shall be 890mm. 

● The DW-86L578 can pass through an 830mm door after removing the handle. 

● The DW-86L338J/388J can pass through a 750mm door.


Q:How much does an ULT Freezer weigh when it is fully loaded?

A:Generally, it is the net weight of the freezer plus the weight of the fully-loaded samples:

The weight of a 5*5 cryogenic rack is considered to be 17kg:

The weight calculation of the freezer shall refer to the number of cryogenic racks installed for each model as shown in the product catalogue:


Q:How to query the official website screenshot of the Energy Star Certification?

A:Website: https://www.energystar.gov/products/spec?s=mega


Q:What are the differences between the various external interfaces?

A:

● About RS232 interface:

It is used to monitor the running state of the freezer remotely. It sends digital signals within a transmission distance of 20 meters and allows one-to-one communication only. It has been gradually replaced by RS485.


● About RS485 interface

It is used to monitor the running state of the freezer remotely. It sends digital signals within a transmission distance of up to one thousand meters and allows one-to-many communication. Haier makes this kind of interface available.


● About 4-20mA interface:

It can only be used to monitor the freezer temperature via analog signals. It is mostly used in the early old models of Thermo.


● About Dry contacts interface:

It can only be used to provide a switching signal for alarm, achieving a connected or disconnected state in case of any alarm. Haier makes this kind of interface available.


● About Ethernet interface

It is used to monitor the running state of the freezer remotely via digital signal and is mostly used in PHCBI.


Q:How to replace the battery for an ULT Freezer?

A:The batteries of our ULT freezers all provide a 12V power supply:

● The BP/T, S/ST series uses lithium batteries. 

● Other series use lead-acid batteries.


Q:How can an ULT Freezer be fixed in a specific position?

A:In addition to 4 universal casters, each ULT freezer is provided with 2 fixed feet.


Q:What  is the difference between the IoT module and the cold chain module of ULT Freezers?

A:

● IoT module (blue): It must be used together with the ULT freezers. As it has no independent temperature probe, it cannot work alone. 

● Cold chain module (white): It has an independent temperature probe. It can be used together with the ULT freezers and monitor all refrigerators including the rivals’ refrigerators.


Q:What's the warranty of ULT and Biomedical Freezers?

A:3 years for the complete machine and 5 years for the compressor

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